Capture stay dates, guest numbers, contact details and special requests, while keeping availability and booking confirmation with your property or approved system.
A prospective guest may need dates and room requirements recorded. An existing guest may be delayed, need directions or have a question about their stay. Separating those calls produces a useful handoff without pretending a room is available.
Use overflow during busy arrivals, after-hours answering, or both. The receptionist can provide information you have approved, gather the enquiry and send it to the person responsible for reservations or the on-duty contact.
Collect enough to respond without overpromising.
Separate a new stay enquiry, existing booking, late arrival and general question.
Capture dates, party size, contact information and approved special requirements.
Route reservation leads and current-guest messages to different contacts.
Only if a supported booking workflow and live data source are deliberately configured. Otherwise it captures dates, party size and contact details for your team to confirm.
Yes. Existing bookings, arrival updates and general guest questions can be separated from new stay enquiries and routed to the contact you choose.
Yes. Opening schedules, approved information and call paths can be reviewed when your operation changes.
Plans start at £249 a month with no per-minute fees. Starter and Pro include monthly call allowances; their published per-call overage rates apply only above those allowances.
Hear a demo using the questions your property actually asks.