EA EdgeAudit
Services

Four services that work together.

Each one solves a specific revenue leak. Together they replace a full-time receptionist for less than a quarter of the cost — with a weekly ROI summary in your inbox every Monday.

Service 1

Voice receptionist

The heart of every package.

An AI voice assistant that answers your phone 24/7, listens to the caller's need, and either books them in, qualifies the enquiry, or hands off to you with a written summary. It speaks naturally, handles interruptions, and never has a bad day.

Soft North-West accent (English, Scottish or Republic of Ireland also available)
Answers in well under a second — no awkward dead air
Trained on your FAQs, services and prices
Handles several calls at once — no busy tone for your callers
Multilingual where useful — Polish, Spanish, French & more
GDPR-compliant call handling (recording optional)
Included in: Starter Pro Enterprise
Service 2

SMS follow-up

For when calls aren't enough.

After every captured call, the assistant follows up by SMS — confirmations, document requests, "send a photo of the leak", review prompts. Most agencies stop at the call. We automate the rest. WhatsApp follow-up is coming soon — we're completing Meta Business verification now — and we can switch it on for you once it's live.

Booking confirmations + reminders (cuts no-shows 18–25%)
Photo / document requests ("send a pic of the issue")
Quote-followup nudges (auto re-engage cold leads)
Review requests after the job is done
Two-way conversation, routed to AI or you
WhatsApp Business API integration (coming soon)
Included in: Pro Enterprise
Service 3

Missed-call rescue

For the ones that slipped through.

For calls the assistant doesn't take — or that came in before launch — we auto-text the caller within 60 seconds: "Sorry we missed you. What can we help with?" Over 40% of those who won't leave a voicemail will reply to that text within an hour. Free leads recovered.

60-second reply after every missed call
Two-way conversation (AI handles reply, hands off when needed)
Auto-books appointments via SMS where possible
Recovers ~40% of missed-call leads (vs ~5% from voicemail)
Included in: Pro Enterprise
Our differentiator
Service 4

Weekly ROI report

Proof, not promises.

Every Monday you get a one-page note: calls captured, bookings made, revenue attributed — plus a clear confidence note on each so you know what's a real improvement and what's just a good week. We use proper statistical methods behind the scenes.

30-day pre-launch baseline measurement
Confidence-interval based comparison
Revenue attribution from your booking system
Plain numbers you can check yourself
Clear enough to sense-check with your accountant
A/B prompt testing on Enterprise tier
Included in: Starter (monthly) Pro (weekly) Enterprise (weekly + A/B)
Free · No obligation

Which of the four do you need?

A 15-minute chat will tell us, and we'll email you a written estimate either way — built from your own call numbers. No obligation, no follow-up sales calls.

We'll tell you honestly if it's a fit

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