EA EdgeAudit Book ROI audit
Services

Four services that work together.

Each one solves a specific revenue leak. Together they replace a full-time receptionist for less than a quarter of the cost — with statistical proof of ROI every week.

Service 1

Voice receptionist

The core of every package.

An AI voice agent that answers your phone 24/7, identifies the caller's need, and either books them in, qualifies the enquiry, or hands off to you with a written summary. It speaks naturally, handles interruptions, and never gets tired.

✓Custom voice + accent (Northern Irish, Scottish, English, neutral)
✓0.4-second response latency (faster than human)
✓Trained on your FAQs, services, pricing
✓Unlimited simultaneous calls
✓Multilingual where useful (8 languages)
✓GDPR-compliant call recording + transcripts
Included in: Starter Pro Enterprise
Service 2

WhatsApp + SMS follow-up

For when calls aren't enough.

After every captured call, the system can send a follow-up via WhatsApp or SMS — booking confirmations, document requests, "send us a photo of the leak", review prompts. This is where most agencies stop; we automate the entire after-call workflow.

✓Booking confirmations + reminders (cuts no-shows 18-25%)
✓Photo / document requests (e.g., "send us a pic of the issue")
✓Quote-followup nudges (auto re-engage cold leads)
✓Review requests after job completion
✓2-way conversation handling (replies routed to AI or you)
✓WhatsApp Business API integration
Included in: Pro Enterprise
Service 3

Missed-call rescue

The calls that already slipped through.

For calls the agent doesn't take (or that came in before deployment) — the system auto-texts the missed-caller within 60 seconds: "Sorry we missed you. What can we help with?" Over 40% of those who don't leave voicemail will reply to a text within an hour. Free leads recovered.

✓60-second response after every missed call
✓2-way conversation (AI handles reply, hands off when needed)
✓Auto-books appointments via SMS where possible
✓Recovers ~40% of missed-call leads (vs ~5% from voicemail)
Included in: Pro Enterprise
Our differentiator
Service 4

Statistical ROI reporting

Proof, not promises.

Every Monday, you get a one-page report: calls captured, bookings created, revenue attributed — with Bonferroni-corrected confidence intervals so you know what's real vs noise. Same statistical method used in academic research. No other UK AI agency does this.

✓30-day pre-launch baseline measurement
✓Confidence-interval based comparison
✓Revenue attribution from booking system
✓Triggers ROI guarantee if metrics don't hold
✓Auditable: show your accountant or partner
✓A/B prompt testing on Enterprise tier
Included in: Starter (monthly) Pro (weekly) Enterprise (weekly + A/B)

Which services do you need?

A 15-minute call will tell us, and we'll send you a written ROI estimate either way.