Call answering & a virtual receptionist for Newry.
On a job, with a customer or travelling between visits? An AI receptionist answers day and night in your business name and texts you the enquiry. Keep your existing number. Live in a day, from £249 a month, with set-up included.
Rated 5.0 on Google by local business owners. Or ring Laura on our demo line: 028 7122 3879
- From £249 a monthSet-up included
- Two weeks freeNo card, no tie-in
- Live in a dayWe set it all up
- Keep your numberCalls simply forward
Get the details that decide whether you can take the job
For a business working around Newry, the first useful question may be where the work is. An enquiry from Bessbrook, Camlough or Warrenpoint can need a different plan from a visit across the border. The location helps you plan the callback.
Your AI receptionist asks for a name, callback number and the reason for calling, using the greeting and information you approve. It texts the summary so you can review the request at a suitable break. You have the background ready when you ring back.
Stephen McLaughlin configures EdgeAudit from Derry. It answers for Newry businesses day and night, on the number they already use. Read about Stephen and hear the service in a demonstration.
Get a clear picture of enquiries on either side of the border
For example, a fit-out business at Carnbane might want the site location, type of work and a callback time. A repair business around Greenbank might ask whether the caller is checking an existing job or requesting a new repair. That way you return the call already knowing what it is about.
Think of the next step a Carnbane fit-out customer needs: a survey appointment, an order update or a conversation with the project team. Your receptionist can book the survey through a connected diary, look up the order where your systems allow it, or transfer the call during the hours you set. A parts enquiry at a Greenbank counter can get a live stock or price answer in the same way. WhatsApp answering gives customers another way to continue, and the portal keeps the call and next action together for your team.
If you take work towards Dundalk or elsewhere south of the border, set that out explicitly. The receptionist can collect an international callback number and the job address. Supply the call-out and pricing information you want it to use. Published EdgeAudit plan prices are in GBP, and in euro for businesses in the Republic.
Your existing number stays with your provider, and we set up and test busy, unanswered or all-call forwarding with you. If the line being forwarded is Irish, we check it forwards properly first. Read the forwarding guide.
Front Desk is £249 a month and Front Desk Plus is £449. Set-up is included, contracts are 30-day rolling and there are no per-call charges. Where your booking system is connected, it books people straight into your diary. If it can’t be connected, it takes the booking and sends it straight to you. Compare the plans.
Test the call before it reaches a customer.
We set it all up, and you’re live in a day.
Define the working area
Agree the services, places and job details you want the receptionist to collect.
Choose when it answers
We set up the forwarding mode you choose on your business line: busy, no answer or all calls.
Make a trial enquiry
Hear the greeting, check an address and confirm the summary reaches you.
Front Desk £249 a month. Front Desk Plus £449 a month.
Set-up included, no per-call charges, never a surprise bill, 30-day rolling. Free for two weeks on your own number, no card.
On both plans: 24/7 answering on the phone and on WhatsApp, every enquiry sent to you by text, WhatsApp or email, calls put through to you in the hours you set, missed-call rescue, your own portal with every call, a plain-English ROI report and a backup answering line. Where your systems allow it, we build it right into them, so it books people into your diary, checks stock or takes an order while the caller is still on the line. Front Desk Plus is for busier lines, with room for more calls and more use.
We accept Bitcoin payments. For your monthly plan, if you’d rather.
“We’re getting far more in now. And when I do ring somebody back they already know what we do.”
Rated 5.0 on Google by local business owners. Read what customers say
Call answering in Newry: common questions
Something else on your mind? Ask on the free chat, or ring Stephen on 07926 144173.
Do you cover Newry and the border area?
Yes. We already answer the phones for a Newry business, and we cover Newry, Bessbrook, Camlough, Mayobridge, Warrenpoint and Rostrevor, and businesses that also work across the border towards Dundalk. It works over the number you already have, and Stephen sets it up and tests it with you.
Can I keep my Newry landline or mobile number?
Yes. The number stays with your provider, and we test the forwarding, the greeting and the message delivery before launch.
Can it take enquiries from south of the border?
Yes. It can collect the job location, callback number and request. You define the places you serve and the information it gives callers. Enquiries outside that area can be captured for you to review.
Can it collect the details for a quote or visit?
Yes. We agree the questions that help you assess the work, such as the address, type of job and preferred callback time. Where your booking system is connected, it books people straight into your diary.
Can I use it only while I am driving or on site?
Yes. We set up the cover that fits your day: no-answer or busy cover while you are on site or driving, or all-call forwarding for a planned stretch away from the phone.
Can my Newry team use the full service on Front Desk?
Yes. Both plans include phone and WhatsApp answering, transfers during your set hours, your portal, missed-call rescue, a backup answering line and ROI reporting. Booking into your connected diary and working in stock, order and price systems are included where your systems allow it. Every enquiry reaches you by text, WhatsApp or email. Plus adds room for more calls and more use.
Whatever your number starts with.
- Call answering across NI
- AI receptionist across Ireland
- For tradesmen
- Read what customers say
- See how call answering works
- What call answering costs in NI
Towns, by their dialling code
Two ways to try it, right now
Hear your Newry business in the greeting
Try the demo, then talk through the enquiries, locations and callback details your business needs.
Or book a free 15-minute chat with Stephen. No obligation, and no follow-up sales calls. Book a free chat