An AI receptionist for salons and barbers.
For hair salons, barbers, nail bars and beauty studios, EdgeAudit’s AI receptionist captures appointment and treatment enquiries day and night while your hands are busy, then texts you the request.
Rated 5.0 on Google by local business owners. Or ring Laura on our demo line: 028 7122 3879
- From £249 a monthSet-up included
- Two weeks freeNo card, no tie-in
- Live in a dayWe set it all up
- Keep your numberCalls simply forward
Know what the caller wants before you ring back.
A new colour enquiry, a regular’s appointment change and a bridal party request each need different details. Agree short questions that help you respond between clients, with the service, preferred day and stylist where relevant. Hear how the AI receptionist takes an enquiry and passes it to your phone.
Appointment requests without interrupting the treatment
Capture the right service and requested time
When you are applying colour, cutting hair or carrying out a nail treatment, answering the phone interrupts the client in front of you. EdgeAudit answers calls diverted from your existing salon number. It uses your approved greeting, asks the agreed questions and texts the enquiry to your nominated number for follow-up.
- New appointment: caller name, number, requested service, preferred day and stylist if relevant.
- Existing booking: client name, current appointment details and the change or cancellation they are requesting.
- Wedding or group enquiry: event date, party size and the services they want to discuss.
Let the salon confirm suitability and availability
The receptionist can share approved opening hours, service descriptions and any fixed prices you have authorised. A colour correction, personalised treatment plan or complex quote stays with your team. It does not assess someone’s hair or skin, decide treatment suitability or give advice about a reaction.
You can provide your salon’s approved consultation and patch-test policy for the AI to repeat. Whether a particular client needs a test or can have a treatment is for your team to confirm.
Make change requests visible to the right person
For example, start with unanswered calls during appointments. Test a new booking enquiry and a request to move an existing appointment, then check what reaches your diary or your phone between clients. Where your booking system is connected, it makes the change in the diary itself.
See how forwarding keeps your number. Front Desk is £249 a month and Plus £449, with setup included, no per-call charges and a 30-day rolling term. Where your booking system is connected, it books people straight into your diary. If it can't be connected, it takes the booking and sends it straight to you. The pricing page explains the plan differences.
Use the questions your salon needs answered.
We set it all up, and you’re live in a day.
Approve the salon information
Provide services, opening times, fixed prices and your wording for consultations and patch-test policy.
Choose the cover
Check forwarding on your existing number for unanswered calls, busy periods or closed days.
Test a new and existing client call
Hear it book a new client and move an existing appointment, then check what reaches your diary or your phone.
Front Desk £249 a month. Front Desk Plus £449 a month.
Set-up included, no per-call charges, never a surprise bill, 30-day rolling. Free for two weeks on your own number, no card.
On both plans: 24/7 answering on the phone and on WhatsApp, every enquiry sent to you by text, WhatsApp or email, calls put through to you in the hours you set, missed-call rescue, your own portal with every call, a plain-English ROI report and a backup answering line. Where your systems allow it, we build it right into them, so it books people into your diary, checks stock or takes an order while the caller is still on the line. Front Desk Plus is for busier lines, with room for more calls and more use.
We accept Bitcoin payments. For your monthly plan, if you’d rather.
“I cannot recommend Edge Audit and Stephen enough. This guys level of customer service and support is incredible.”
Rated 5.0 on Google by local business owners. Read what customers say
Salon answering service: common questions
Something else on your mind? Ask on the free chat, or ring Stephen on 07926 144173.
Can it take a booking while I am with a client?
Yes. Where your booking system is connected, it books the client straight into your diary with the right service and stylist. Otherwise it takes the booking and sends it straight to you.
Can it handle a request to cancel or move an appointment?
Yes. Where your booking system is connected, it moves or cancels the appointment in your diary itself. If not, it takes the details and the change and sends them straight to you. Any cancellation charge or refund stays your call.
Will it decide whether a caller needs a patch test?
No. It can repeat the patch-test and consultation policy you approve, and request a callback where a client-specific answer is needed. It does not assess treatment suitability, allergies or reactions. Those decisions stay with your qualified team.
Can it quote my prices and take a bridal enquiry?
It can share fixed prices or service information you approve and capture a bridal enquiry’s date, party size and requested services. For a personalised quote, colour correction or complex treatment, it records the request for your team rather than estimating a price.
Can a one-chair salon use it only when busy?
Yes. We can set up unanswered or scheduled cover on your existing number. Front Desk is £249 a month and Plus £449, with setup included, no per-call charges and a 30-day rolling term.
Trades and practices. Each with its own page.
Two ways to try it, right now
Hear how it would answer for your salon.
Bring your service list and the appointment questions you want captured while you work.
Or book a free 15-minute chat with Stephen. No obligation, and no follow-up sales calls. Book a free chat