Capture membership enquiries, trial requests, class questions and trainer callbacks while staff coach members or the facility is unstaffed.
A useful membership lead includes the caller’s goals, preferred facility or class, suitable times and contact details. The receptionist can collect that context without inventing a promotion or changing an account.
Existing-member requests can be logged separately from new enquiries. Freeze, cancellation, billing and access issues remain with authorised staff, while the caller receives a clear expectation that the team will respond.
Separate sales opportunities from account administration.
Prospective member, current member, parent, supplier or trainer enquiry.
Membership, trial, class, personal training or an account callback.
Send sales and existing-member requests to the appropriate team contact.
It can provide information you approve and capture the membership type or question. Prices, promotions and terms should come from your current supplied content.
Only where a supported booking workflow is configured. Otherwise it records the class, preferred time and contact details for staff to confirm.
Not by default. It can log the request and route it to staff, leaving identity checks and account changes with your team.
Plans start at £249 a month with no per-minute fees. Starter and Pro include monthly call allowances; their published per-call overage rates apply only above those allowances.
Hear a demo built around your memberships, classes and response rules.