When you can't get to the phone — out on a job, with a customer, or after hours — EdgeAudit answers it in a natural local voice, takes the message or booking, and texts the lead straight to you. Local, and always on.
The big national answering services route your callers to a generic agent hundreds of miles away. EdgeAudit is run from the North-West, answering in a voice your Derry/Londonderry customers recognise as local — the difference between a caller who trusts you and one who hangs up.
No new number, no new hardware.
A short chat about your calls and services. We set the voice, accent and tone.
Call-forwarding keeps your number the same. You choose when it answers.
Every answered call texts you the name, number and what they need.
We're based in the North-West of Northern Ireland and look after businesses right across Derry/Londonderry — from the Cityside to the Waterside and out to Culmore, Eglinton and Claudy — plus the wider NI and the Republic of Ireland border.
Yes. We use a natural North-West Northern Irish voice by default, so your callers hear someone local — not a call centre in Manchester or California. Scottish, English or RoI accents are available if you'd prefer.
No. It works behind your existing number with simple call-forwarding. You decide when it answers — overflow, after hours, weekends, or 24/7.
A flat fee from £297 a month, with no per-minute or per-call charges, so a busy month never means a surprise bill.
Hear exactly how EdgeAudit would answer for your business — it takes about 30 seconds.