Call answering for Letterkenny businesses
Keep a customer conversation going while an AI receptionist handles your phone enquiry. It answers day and night in your business name, collects the details you need and texts them to you. Your Irish number stays exactly as it is. Live in a day, from €299 a month.
Rated 5.0 on Google by local business owners. Or ring Laura on our demo line: 048 7122 3879, or 028 7122 3879 from Northern Ireland.
- From €299 a monthSet-up included
- Two weeks freeNo card, no tie-in
- Live in a dayWe set it all up
- Keep your numberCalls simply forward
Give the caller a next step while you finish the job
A Letterkenny shop, workshop or appointment business can need phone cover without needing somebody to answer every call. Choose overflow when you are busy, cover after closing, or all calls during the hours you set. The receptionist uses your approved greeting, services and opening hours.
It asks for the caller’s name, callback number and reason for calling, then sends you a text summary. You can return the call with the background already in front of you.
Stephen McLaughlin runs EdgeAudit from Derry and configures the service with you. The receptionist is AI, so it answers day and night in a natural local voice and handles several calls at once. Read about Stephen and the service, then hear an example call.
Handle town visits and surrounding-area call-outs
A caller wanting to visit your Letterkenny premises needs a different answer from somebody requesting a call-out to Churchill or Milford. We agree whether the receptionist should explain your location, collect a preferred appointment time, or ask for the job address. You set your service boundary, including whether Ramelton, Rathmullan, Manorcunningham or Newtowncunningham are within it.
For example, a garage might need the vehicle, the reported problem and whether the caller is asking about an existing job. An appointment business might need the appointment type and preferred day. Where your booking system is connected, it books people straight into your diary; otherwise it takes the booking and sends it straight to you.
You keep your existing Irish landline or mobile, and we check it forwards properly before you go live. Read the forwarding guide.
Front Desk is €299 a month and Front Desk Plus is €549, billed in euro. Set-up is included, it’s 30-day rolling, and there are no per-call charges and never a surprise bill. Compare the plans. For a business covering a wider patch, see county-wide Donegal call answering or our Derry page.
Check the number, then hear your own greeting.
We set it all up, and you’re live in a day.
Check your Irish line
We set up forwarding from your Irish number and test it with you.
Set the enquiry questions
Agree visit information, service areas and the details that make a callback useful.
Test the complete journey
Call your number, hear the greeting and check the summary before enabling cover.
Front Desk €299 a month. Front Desk Plus €549 a month.
Set-up included, no per-call charges, never a surprise bill, 30-day rolling. Free for two weeks on your own number, no card.
On both plans: 24/7 answering on the phone and on WhatsApp, every enquiry sent to you by text, WhatsApp or email, calls put through to you in the hours you set, missed-call rescue, your own portal with every call, a plain-English ROI report and a backup answering line. Where your systems allow it, we build it right into them, so it books people into your diary, checks stock or takes an order while the caller is still on the line. Front Desk Plus is for busier lines, with room for more calls and more use.
We accept Bitcoin payments. For your monthly plan, if you’d rather.
“I cannot recommend Edge Audit and Stephen enough. This guys level of customer service and support is incredible.”
Rated 5.0 on Google by local business owners. Read what customers say
Call answering in Letterkenny: common questions
Something else on your mind? Ask on the free chat, or ring Stephen on +44 7926 144173.
Do you cover Letterkenny and the surrounding towns?
Yes. We answer for businesses in Letterkenny and the towns around it: Milford, Ramelton, Rathmullan, Churchill, Manorcunningham and Newtowncunningham. Stephen is a short drive across the border in Derry, and your own 074 number or mobile stays exactly as it is.
Can I use my existing Letterkenny 074 number?
Yes. We check your line forwards properly, then test an actual call and message delivery with you.
Can it answer directions and appointment enquiries?
Yes, using the location, opening hours and appointment information you approve. It can collect a requested day and time, and where your booking system is connected, it books people straight into your diary.
Will it know which nearby places I serve?
We agree your service area and any exclusions. The receptionist asks for the caller’s location and can clarify an unfamiliar place name, so you have the details when you return the call.
Is pricing in euro, and how quickly can it start?
Yes. Front Desk is €299 a month and Front Desk Plus is €549, billed in euro. Set-up is included, it’s 30-day rolling, and you’re live in a day.
Whatever your number starts with.
- AI receptionist across Ireland
- Call answering across NI
- Derry / Londonderry
- Read what customers say
- See how call answering works
- What call answering costs in NI
Towns, by their dialling code
Two ways to try it, right now
Hear how your Letterkenny business answers
Try the example call, then talk to Stephen about your number, your opening hours and the enquiries you want to capture.
Or book a free 15-minute chat with Stephen. No obligation, and no follow-up sales calls. Book a free chat