EA EdgeAudit Book ROI audit
Pricing

Public pricing.
No "talk to sales".

Every package includes our 60-day ROI guarantee and full statistical reporting. 30-day rolling — cancel anytime. VAT applies for UK customers.

Starter

For single-location service businesses

£497 /month

+ one-off £495 setup

Get started
  • ✓1 phone number
  • ✓After-hours + overflow only
  • ✓Up to 300 calls/month
  • ✓Monthly ROI report
  • ✓Email support (24h response)
  • ✓60-day ROI guarantee

Pro

For growing businesses serious about ROI

£897 /month

+ one-off £495 setup

Start with Pro →
  • ✓Everything in Starter, plus:
  • ✓24/7 answering
  • ✓Up to 800 calls/month
  • ✓WhatsApp + SMS follow-up
  • ✓Booking-system integration
  • ✓Weekly ROI report
  • ✓Priority support (same-day)

Enterprise

Multi-location or high-volume operations

£1,497 /month

+ custom setup quote

Talk to us
  • ✓Everything in Pro, plus:
  • ✓Multi-line, multi-location
  • ✓Unlimited calls/month
  • ✓Custom CRM integrations
  • ✓Bi-weekly strategy reviews
  • ✓Dedicated success manager
  • ✓A/B prompt testing programme

Detailed feature comparison

Feature Starter Pro Enterprise
Phone lines 1 1 Unlimited
Monthly call cap 300 800 Unlimited
Operating hours After-hours / overflow 24/7 24/7
WhatsApp + SMS follow-up — ✓ ✓
Missed-call rescue — ✓ ✓
Booking-system integration — ✓ ✓
ROI report cadence Monthly Weekly Weekly + A/B
Bonferroni statistical reporting ✓ ✓ ✓
60-day ROI guarantee ✓ ✓ ✓
Custom CRM integrations — — ✓
Strategy reviews — — Bi-weekly
Support response 24h Same day Dedicated SM
Contract 30-day rolling 30-day rolling 30-day rolling
Our guarantee

60-day ROI guarantee

If we don't capture at least 10 extra bookings or qualified leads per month within 60 days of going live, your next two months are free.

We can offer this because we measure properly. Every call is logged, every booking attributed, every metric calculated with Bonferroni-corrected confidence intervals. The weekly report makes the claim auditable. Most agencies can't offer this guarantee because they don't measure properly — which is exactly why we exist.

Pricing questions

What does the £495 setup cover? +

Five days of work: agent voice + accent + personality configuration, training on your business's FAQs/services/pricing, integration with your existing phone system, baseline measurement of your current call volume and missed-call rate, internal testing with simulated calls, and a 30-min onboarding session with you. Waived for the first 5 founding customers.

What happens if I exceed my monthly call cap? +

Calls beyond your cap are billed at £0.85/call on Starter, £0.55/call on Pro. We'll alert you when you hit 80% so you can upgrade if usage is consistently high. Most clients never hit their cap.

Are there annual discounts? +

Yes — pay annually and we knock 15% off the monthly rate. So Pro becomes £762/mo billed annually (£9,150 vs £10,764 if paying monthly).

Can I switch tiers? +

Up or down, at any time. Upgrades take effect immediately and we prorate. Downgrades take effect on your next billing date.

Can I cancel anytime? +

Yes, 30-day rolling — no annual lock-in unless you opt for the annual discount. Email us or hit cancel in your portal. We'll keep your agent live until the end of the month you've paid for.

What about VAT? +

UK customers pay 20% VAT on top of the listed price (reclaimable if you're VAT-registered). RoI customers receive an EU reverse-charge VAT invoice. Outside UK/EU, no VAT applied.

Not sure which tier?

Book the free 15-min ROI audit. We'll look at your call volume and recommend honestly — including "this isn't a fit" if that's the truth.