When the phone rings and you're with a patient, EdgeAudit answers it in a natural local voice, takes the pet's name and symptom and the owner's number, flags the urgent ones, and texts you the lead — so no worried owner is left on voicemail.
When someone’s pet is sick they ring now — and if they get voicemail, they ring the next practice. EdgeAudit catches the daytime overflow and after-hours calls in a calm local voice, flags the emergencies, and gets the details to you so no owner — and no appointment — slips away.
Live in about 5 days, behind your own number.
In a calm, natural local voice, whenever you can't get to it.
The pet's name, the symptom, and the owner's callback number.
Urgent cases flagged, so you can ring straight back.
EdgeAudit does — in a natural local voice. It takes the pet's name and symptom and the owner's number, and texts it straight to the practice, so a worried owner is never left on voicemail while you're with a patient.
Yes. You choose when it answers — daytime overflow, evenings, weekends or 24/7 — and urgent calls are flagged so you can ring back fast or point them to your on-call cover.
No, and that's deliberate. It captures the enquiry and the owner's details and gets them to you; it won't diagnose or advise. Safe capture, not clinical decisions.
A flat fee from £297 a month, no per-minute charges — usually less than the appointments you lose to missed daytime calls.
Hear how it would answer for your practice — about 30 seconds.