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The film1:58 · Captions on · Seven chapters

Watch an AI receptionist at work, in two minutes.

A demonstration. The businesses and callers are invented, and the voices are AI. The customer review near the end is a real one. Captions are on.

Laura answers a roofer’s call and books it into his diary. She replies to a WhatsApp message at 10pm, quotes a salon’s own price and puts a regular through to the owner. Then the dashboard where you read every word, and the person in Derry who looks after it all.

02Every wordWhat’s said, and what’s on screen

Read along. Or start from any line.

Everything said in the film, with the words on screen in between. Press a time to play the film from there.

0:00 Here’s what I do

The whole job, in nine seconds.

  1. On screenAnswers calls. Books visits. WhatsApp too. Sends leads. Knows prices. Transfers calls. Your dashboard. From Derry.
  2. LauraI’m Laura, EdgeAudit’s AI receptionist. Here’s what I do.

0:09 Answered and booked

Ridgeline Roofing, an example business. The roofer is up a ladder when his phone rings.

  1. On screen“Up a ladder.” His mobile rings in his pocket.
  2. LauraHello, Ridgeline Roofing. I’m Laura, the AI receptionist.
  3. MartinHiya, it’s Martin. Do you fit new guttering?
  4. LauraWe do. We can measure up Tuesday at ten. Would that suit?
  5. MartinTuesday’s grand, thanks.
  6. LauraLovely, Martin. You’re booked in for Tuesday at ten.
  7. On screenThe visit fills Tuesday at 10am in his diary, and the booking text lands: “Booking - Ridgeline Roofing. Measure-up for new guttering. Martin - 07700 900431. Tuesday, 10am.”
  8. LauraI book it into your diary, or ours if you don’t have one.
  9. On screen“Booked. You never left the ladder.”

0:34 WhatsApp, any hour

Oakbench Joinery, an example business, at 10pm. The chat is an illustration, not a real customer.

  1. On screen“10.02pm. No call. A message.”
  2. LauraSome people would rather type, so I answer on WhatsApp too.
  3. ClaireWhatsAppHi, do you do fitted wardrobes?
  4. LauraWhatsAppWe do. I’m Laura, the AI receptionist. What’s your name and area?
  5. ClaireWhatsAppClaire, Limavady. Two wardrobes. Tomorrow evening.
  6. LauraWhatsAppThanks, Claire. We’ll ring you tomorrow evening.
  7. On screenThe lead lands on the owner’s phone: “WhatsApp lead - Oakbench Joinery. Name: Claire. Wants: Two fitted wardrobes. When: Tomorrow evening. Area: Limavady.” By text, WhatsApp or email.
  8. LauraThe lead lands on your phone, whichever way suits you.
  9. LauraIt runs on a separate business line, so your own WhatsApp is untouched.
  10. On screen“Any hour, like your phone line.”

0:58 Quoted, then put through

The Bracken Room, an example salon, in the middle of a cut.

  1. LorraineHow much is a cut and blow-dry?
  2. On screenThe salon’s own price list. “Cut and blow-dry, £38” lights up: quoted from your list.
  3. LauraIt’s thirty-eight pounds, and we’re open till eight on Thursdays.
  4. LorraineIs Sarah in? It’s Lorraine.
  5. LauraI’ll put you through now.
  6. On screen“Putting you through” to Sarah, the owner, on her mobile. It rings, then connects. “Put through in the hours you set.”
  7. On screenHer voice, picked by the owner: north or south, female or male. “Pick the voice. Keep your number.”
  8. LauraYou choose my voice, north or south, and keep your own number.
  9. On screen“Your AI receptionist knows your business.”

1:23 Your dashboard

Whinfield Heating, an example business. The owner, parked up in the van.

  1. On screen“Your dashboard. Every call, on one page.” A call opened in the dashboard, every word of it.
  2. LauraEvery call and chat I answer, word for word, in your private dashboard.
  3. LauraChange my greeting or voice from your phone.
  4. On screen“Change the greeting or voice. Your team, their own sign-ins.”

1:32 Looked after in Derry

Who sets it up, and who answers when you ring.

  1. LauraI’m set up in a day, and looked after by Stephen, in Derry.
  2. On screen“Derry. Set up in a day.” Then Stephen’s own words: “You email, I read it. You ring, I pick up.”
  3. On screenA Google review, from an electronics shop in Garvagh: “Stephen’s there whenever I need him.”

1:42 Ring Laura

Her number, and how she answers it.

  1. On screen“Ring Laura, our AI receptionist. 028 7122 3879.”
  2. LauraRing me on 028 7122 3879.
  3. On screen“Ask her anything about your business.” Her line rings, and she picks up.
  4. LauraHiya, you’re through to EdgeAudit. I’m Laura, the AI receptionist.
  5. On screen“Calls · Bookings · WhatsApp · Dashboard.” From £249 a month. Set up and looked after in Derry.
03What you just watchedAll of it on both plans

Six things she did. Every one, from £249 a month.

  1. Answered and booked

    Answers in your name, and books it in

    A local voice answers with your business name, day and night. She books callers into your diary while they’re on the line, or into ours if you don’t keep one, and where your systems allow it she checks stock or takes an order too.

    Watch it at 0:09
  2. WhatsApp, any hour

    Answers WhatsApp too

    Customers who’d rather type get the same receptionist on WhatsApp, day or night. It runs on a separate business line, so your own WhatsApp is untouched.

    Watch it at 0:34
  3. The lead, your way

    Sends you every enquiry

    The moment a call or chat ends, you have who it was, their number and what they need, by text, WhatsApp or email, whichever suits you.

    Watch it at 0:47
  4. Quoted, then put through

    Knows your business, and puts calls through

    She answers from your own prices, hours and notes, and never guesses. Regulars and anyone you name are put through to you or your team, in the hours you set.

    Watch it at 0:58
  5. Your voice, your number

    Her voice is your pick. The number stays yours

    Choose her voice, north or south. You keep your number and your provider: calls forward to her when you choose, like when you’re busy or after hours.

    Watch it at 1:16
  6. Your dashboard

    Every word, in your dashboard

    Read every call and chat word for word. Change her greeting or voice from your phone, and give your team their own sign-ins.

    Watch it at 1:23

We set it all up and you’re live in a day. Try it free for two weeks on your own number. No card, no tie-in.

Start a free trial
04More to watchA film, five calls and the full list

More to watch. And whole calls to hear.

Two ways to try it, right now

Hear it for yourself.

Or come and have a chat. Email hello@edgeaudit.app, or book the free chat: the form takes 60 seconds, and you’ll get a plain estimate within 24 hours. No obligation, no follow-up sales calls. Book a free chat

Ring Laura · 028 7122 3879