AI receptionist & call answering, Northern Ireland
DerryNorthern Ireland
Talk to your receptionist before you buy it.
Built and run in Derry, an AI receptionist for Northern Ireland businesses. A local voice answers your calls day and night, takes the booking or the message, and texts you every lead.
The Foyle and the Peace Bridge, Derry, from the air.
Live demoIn your browser · No sign-up, no card
Tap Start talking. It uses your microphone, tells you it’s AI, and calls last up to two minutes. Pick a voice and a business type, or point it at your own website and it answers as your business. Audio blocked? Open the demo full-screen, or message us on WhatsApp.
- From £249 a monthSet-up included
- Two weeks freeNo card, no tie-in
- Live in a dayWe set it all up
- Keep your numberCalls simply forward
The demo lineDerry 028 71
028 7122 3879Call nowRather a real phone call? Ring Laura from your phone and ask her anything about your business. From the Republic, dial 048 7122 3879.
Meet LauraVideo chat
Meet Laura on video.
She’s EdgeAudit’s AI receptionist. On our clients’ lines she answers with the name and voice each business picks. Ask her anything, or tell her your business and she’ll explain what she’d do for it.
Your callers hear her on the phone. The face is just here so you can meet her.
A day at the front desk. Four calls you can hear.
Four demonstration calls through one working day around the North West. The businesses and callers are invented, and the voices are AI. Press play on any of them.
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08:12Morning
Derry
Up a ladder when the work phone went.
Emma answers for Ridgeline Roofing.
- Booked: Martin, Tuesday 10am
- Text sent
- Logged in the dashboard
Read the call
- 0:00EmmaHi, you’re through to Ridgeline Roofing. This is Emma, the AI receptionist.
- 0:04MartinHiya. I’m after a price for new guttering. Could somebody come out and measure up next Tuesday morning?
- 0:09EmmaNext Tuesday, I have ten o’clock free. Would that suit?
- 0:12MartinTen o’clock’s perfect.
- 0:13EmmaLovely. Can I take your name?
- 0:15MartinIt’s Martin.
- 0:16EmmaThat’s you booked in for next Tuesday at ten o’clock, to measure up for new guttering.
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11:40Midday
Buncrana
Under a car when the office phone went.
Ellen answers for Carnbrook Motors, and won’t guess a price she hasn’t been given.
- Callback taken: a car service
- Text sent
- Logged in the dashboard
Read the call
- 0:00EllenCarnbrook Motors, this is Ellen, the AI receptionist.
- 0:02CallerHi, yeah. The car’s due a service. Are you open on a Saturday?
- 0:07EllenYes, the workshop’s open on Saturdays, from nine till one.
- 0:11CallerGrand. And how much would the service be?
- 0:14EllenI haven’t been given the service prices, and I’d rather not guess. I’ll take your details. The workshop will ring you back to arrange it.
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15:05Afternoon
Coleraine
At the school gate as the doors opened.
Emma answers for Lowbridge Electrical.
- Booked: Declan, Thursday 4pm
- Text sent
- Logged in the dashboard
Read the call
- 0:00EmmaHi, you’re through to Lowbridge Electrical. This is Emma, an AI receptionist.
- 0:04DeclanHello there. I’m after two extra sockets in the kitchen. Could someone come out and price it?
- 0:10EmmaOf course. I have Thursday at four free. Would that suit?
- 0:14DeclanThursday at four is perfect. It’s Declan.
- 0:17EmmaLovely, Declan. That’s you booked in for Thursday at four. The team will see you then.
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19:40Evening
Strabane
The office is shut and the tea is out.
Nora answers for Whinfield Heating, in the hours you set.
- Enquiry taken: a boiler service
- Text sent
- Logged in the dashboard
Read the call
- 0:00NoraHi, you’re through to Whinfield Heating. This is Nora, the AI receptionist.
- 0:04BrendanEvening, it’s Brendan. I’d like my oil boiler serviced before the winter. Weekdays suit me best.
- 0:10NoraThanks, Brendan. I’ll let the team know weekdays suit. They’ll ring you back tomorrow.
- 0:14BrendanBrilliant, thanks very much.
Demonstration calls with AI voices, for invented businesses and callers. Where your booking system is connected, it books people straight into your diary; otherwise it takes the booking and sends it straight to you. More on how it works
- Answers in a local voiceDay and night, on your own number.
- Takes the booking or the messageIt books people straight into your diary and checks your stock or prices, wherever your systems allow it.
- Texts you every leadName, number and what they need, straight away.
- Puts calls throughTo you or your team, in the hours you set.
Live in a day. Your number, your voice, your way.
A free 15-minute chat
We talk through the calls you get and what each one is worth to you. You get a plain-English estimate within 24 hours.
Set up in a day
We build it from what you already have: your prices, your questions, the way you work. You approve every line before it goes live.
Keep your number
Calls forward from your own number: all of them, only after hours, or just the ones you can’t get to.
Try it free for two weeks on your own number. No card, no tie-in.
Start a free trialA voice from home. Not California.
Your callers hear a northern or southern Irish voice, matched to your business. Every voice we clone is used with explicit written consent.
Laura
Northern IrishA male voice
Northern IrishMore in the live demo, from Derry to Dublin and Galway. And if some of your callers would rather speak Polish, Spanish, French or another language, we can set your receptionist up to greet and help them in it.
Included on both plans
Some people would rather type. So it answers there too.
Someone who rings while you’re up a ladder, or at nine at night, gets a WhatsApp link by text. The same receptionist picks it up there: their name, their area, what they’re after and when to ring them back. The lead lands on your phone the same way a call does.
- Your own WhatsApp is untouched. It runs on a separate business line.
- It carries on from the call, so nobody explains themselves twice.
- It answers at any hour, the same as the phone line.
- It says what it is if anybody asks it straight out.
Every call, on one page. Every lead, ready to ring back.
Your own private dashboard, with your business name and logo. Log in any time and watch calls and leads arrive as they happen.
- Read every wordTap a call to see the whole conversation.
- Work the listMark each lead as you ring them back.
- Just ask itAsk who’s still waiting on a ring back.
- Change it yourselfType a new greeting, or pick another voice.
- Bring the teamGive your staff their own sign-in.
- See what it earnedA plain-English ROI report, on both plans.
07 · The backup line
Built for the bad day.
Behind your receptionist sits a second answering system that we built and run ourselves, on separate infrastructure. If the main one is ever interrupted, calls reroute within seconds: the same voice, the same care, and you still get the text.
We test the handover live with you before you launch.
Whatever your number starts with.
Keep your own number. We answer calls right across Northern Ireland and south of the border, from Donegal to Dublin.
Towns, by their dialling code
Two plans. Prices on the page.
Front Desk
For single-location service businesses.
£249a month
Set-up included, no one-off fee.
Get started- 24/7 answering on your own number: all your calls, or only the ones you can’t get to
- WhatsApp enquiries answered too
- Every enquiry sent to you by text, WhatsApp or email
- Transfer to you or your team in the hours you set
- Booked straight into your diary, where your booking system is connected
- Built into your stock, order and price systems, where they allow it
- Missed-call rescue
- Your own portal with every call
- A backup answering line
- A plain-English ROI report
- Email support, 24-hour response
Front Desk Plus
For busier businesses with more calls.
£449a month
Set-up included, no one-off fee.
Start with Front Desk Plus- Everything in Front Desk
- Room for more calls and more use each month
- Set-up includedDone for you, no one-off fee.
- No per-call chargesNever a surprise bill.
- 30-day rollingCancel any time.
- Live in a dayOn your own number.
Free for two weeks on your own number. No card, no tie-in.
Start a free trialWe accept Bitcoin payments.Pay for your monthly plan in Bitcoin, if you’d rather.
In the Republic of Ireland? The same two plans, billed in euro: Front Desk €299 a month and Front Desk Plus €549.
Built and run in Derry
I’m Stephen McLaughlin. EdgeAudit is me.
Before this I spent over ten years in the telecoms industry as a senior manager, working as a tech specialist, a networks engineer and a project manager. Phones, networks and keeping systems running have been my trade my whole working life. When your calls run through EdgeAudit, they’re running through the thing I know best. Ring and you get the owner, not a call centre.
“I cannot recommend Edge Audit and Stephen enough. This guys level of customer service and support is incredible.”
Rated 5.0 on Google by local business owners. Read every review.
Questions about an AI receptionist in Northern Ireland, answered straight.
Something else on your mind? Ask on the free chat, or ring Stephen on 07926 144173.
Will it sound robotic to my customers?
No. We tune the voice, accent, pace and manner before launch so calls feel natural. For local businesses that usually means a soft North-West accent, or a southern Irish, Scottish or English voice if you prefer. And ask our demo line if it’s a robot: it tells you straight.
Is an AI receptionist the same as a virtual receptionist?
A virtual receptionist is any receptionist that works remotely, whether it’s a person or software. EdgeAudit’s is an AI receptionist: it answers in your business name at any hour, takes the details and texts you, and it can put calls through to you in the hours you set. Our guide to virtual receptionists and answering services explains the difference.
What if a caller asks something it doesn’t know?
It never guesses. Where it’s built into your systems, it answers things like stock and availability itself. Otherwise it takes the caller’s name, number and a short summary, books a callback for the next business day, and sends it to you straight away.
What if the system goes down?
Every call reaches your main receptionist first. If anything interrupts it, the call reroutes within seconds to a separate backup system we built and run ourselves. It answers in the same voice, takes the caller’s details and texts you the lead. We test the whole handover live before you launch.
Do I have to change my phone number?
No. Your receptionist works behind your existing number using simple call forwarding. You decide when it answers: after a few rings, only after hours, at weekends, or 24/7. Separate sales and support numbers are fine too.
What does it cost?
Front Desk is £249 a month and Front Desk Plus is £449. In the Republic, they’re €299 and €549, billed in euro. Set-up is included, with no per-call charges and never a surprise bill. It’s 30-day rolling, so you can cancel any time. You can try it free for two weeks on your own number, with no card needed. Our guide to what a call answering service costs compares the other ways to pay.
How does the ROI report work?
Every call gets a logged outcome: booking made, lead captured, transfer, or message taken. We compare that with a baseline from your own phone records, so we can tell a real improvement from a good week. Your ROI report shows captured calls, attributed bookings, an estimated £ value and a confidence note on each. Our reviews and results page goes deeper.
Can I pay in Bitcoin?
Yes. We accept Bitcoin payments for your monthly plan. Prices are set in pounds, or in euro for businesses in the Republic; just mention it when we set you up.
What about GDPR and call recordings?
Data is encrypted in transit and at rest. Call recording is optional and off by default; when it’s switched on, the receptionist announces it at the start. Some underlying AI providers may process data in the US under standard GDPR safeguards, and for solicitors and healthcare clients we can tighten where data is held and which providers see it. That is set up per client and written into your data processing agreement. We’re registered with the ICO (ref ZC176838).
What if my business isn’t listed?
Book the free chat anyway. We know clinics, solicitors, trades, B&Bs and gyms inside out, and also cover vets, estate and letting agents and more. If your business is something else, tell us about your calls on the chat and we’ll show you how it would answer for you.
Where are you based?
Derry, in the North West. We work with businesses right across Northern Ireland, including Derry / Londonderry, Coleraine, Limavady, Strabane and Omagh, and into Donegal and the rest of Ireland. We’re happy to meet you in person anywhere on the island; the rest is phone and video.
Two ways to try it, right now
Hear it for yourself.
Talk to it
Start talkingIn your browser. No sign-up, no card, and it tells you it’s AI.
Ring it
028 7122 3879Our Derry demo line. Ask Laura anything about your business. From the Republic, dial 048 7122 3879.
Or book a free 15-minute chat with Stephen. No obligation, and no follow-up sales calls. Book a free chat